Contacts

Contacts are the people you work with — tied to their company and to every deal, project, ticket, and conversation they touch.

  1. 01Contacts overview

    Contacts are the people you work with — tied to their company and to every deal, project, ticket, and conversation they touch.

    Updated September 18, 2026 · 2 min read
  2. 02The contact record

    A tour of the contact record — overview, activities, sales, tickets, notes, documents, and audit.

    Updated September 18, 2026 · 4 min read
  3. 03Outbound calling & email

    Work a list of contacts as a campaign — call and email from one cockpit, record what happened, and see which segments are worth the effort.

    Updated September 18, 2026 · 16 min read
  4. 04Client portal access

    Give a client secure access to their own tickets and projects through the client portal — granted, managed, and revoked from the contact record.

    Updated August 12, 2026 · 1 min read
  5. 05Contact settings

    Configure the statuses, types, and tags that classify your contacts.

    Updated September 18, 2026 · 1 min read

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