Onboarding projects, or everything after the sale
Rocketlane is built for teams delivering onboarding and implementation projects to customers, with a customer portal at its centre. AspirePro runs the whole services business: sales, contracts, delivery, support, billing and the relationship.
Rocketlane's strength is customer-facing delivery: onboarding projects with a shared portal, CSAT, and an agentic assistant. It does not sell itself as a sales tool, a quoting tool, a billing system or a help desk. AspirePro is broader by design — the deal, the quote, the agreement, the project, the tickets, the invoice and the health score are one client record — and it is priced per seat from one seat rather than five.
Which one fits
Choose AspirePro if…
You sell, contract, deliver, support and bill in one place; you want a service desk with SLAs and a client portal that is default-deny per contact; you want per-seat pricing from a single seat with a trial that needs no card.
Choose Rocketlane if…
Your work is customer onboarding and implementation projects for a software product, the shared customer portal is the centre of the experience, and sales and billing live in other systems by design.
What each one does
Rocketlane's side is taken from its own website, checked September 20, 2026. If something has changed, tell us and we'll correct it.
| Capability | AspirePro | Rocketlane |
|---|---|---|
| Sales & pipeline | ✓Pipelines, deals, sales email, meeting auto-log, outbound call blocks, HubSpot sync | –Integrates with HubSpot and Salesforce; not a sales tool |
| Quotes & proposals | ✓Catalogue-priced quotes accepted online with a typed signature; conversion to agreement and invoice, previewed first | –Not offered as a module on its site |
| Projects & tasks | ✓Client projects with phases, tasks and budgets; kanban planners for internal work | ✓Onboarding and implementation projects with templates |
| Resource planning | ✓Capacity heatmap, bookings, utilization, approved time off removed automatically | ✓Resource management |
| Time tracking & timesheets | ✓Timers and quick entries on tickets, tasks and projects; weekly timesheets that managers can run for anyone, with approval before billing optional per client | ✓Time tracking |
| Retainers & agreements | ✓Retainers, fixed fee and T&M with included hours, families (MSA → SOW), rates per client, under-billing detector | –Not offered as a module on its site |
| Invoicing & accounting sync | ✓Invoices from logged time — approved first, if you choose — and agreement fees; QuickBooks Online, Xero and Stripe | ?Billing not described on the pages checked |
| Client profitability | ✓Return on time per client and per agreement, in plain language with a give-or-take range | ◐Project margin views |
| Service desk (tickets, SLAs) | ✓Boards, SLAs with pause statuses, email-to-ticket, rules, satisfaction surveys with review gating | –Not offered as a module on its site; support tickets are a separate product category |
| Client documentation | ✓Pro Cards: typed client record cards you design, linked to tickets, fleet view across clients | –Not offered as a module on its site |
| Client lifecycle & health | ✓Lifecycle check-ins with attestation; client health score from six signals with drop notifications | ◐CSAT surveys; no lifecycle or health scoring |
| HR & recruiting | ✓People directory, time off with accruals, reviews and 1:1s, recruiting (ATS) | –Not offered as a module on its site |
| Client portal | ✓Default-deny client portal: each ability switched on per contact, for the boards and companies you allow | ✓Customer portal is central to the product |
| AI assistant & MCP | ✓Prox assistant on every page and an MCP server with hundreds of actions, acting under each person's permissions | ✓Agentic assistant |
| Data isolation | ✓An isolated database per organization on every plan | ?Not described on its site |
What you get here that you don't there
Sales, quotes, agreements, invoices
Rocketlane starts when the deal is done. AspirePro starts at the deal and follows it through the quote, the agreement, the project and the invoice.
A service desk with SLAs
Boards, response targets, email-to-ticket, rules and surveys — the requests that arrive after onboarding, on the same client record.
Per seat, from one seat
$7.99 or $14.99 per seat per month with no minimum. Rocketlane is $49 or $69 per team member per month billed annually with a five-member minimum.
What each one costs
AspirePro
$7.99 per seat per month on Starter (projects, planners, tickets) and $14.99 on Professional (the full platform); two months free on annual billing. Client-portal users are free, every major module is a switch, and the trial needs no card.
Rocketlane
Rocketlane lists $49 and $69 per team member per month, billed annually, with a minimum of five team members; higher tiers are quoted (checked September 20, 2026).
Frequently asked questions
Is AspirePro a Rocketlane alternative?
Does AspirePro have a client portal?
What about CSAT?
Where the Rocketlane facts come from
Bring your whole services business together
Stop stitching together five tools. Run sales, delivery, support, and billing from one organization — with an AI assistant on every page.