Finance-first PSA, or the whole services business
BigTime does time, billing and project financials deeply and calls itself the financial brain behind every project. AspirePro covers that ground and keeps going: tickets, documentation, the relationship, the people.
BigTime's pitch is margin: quotes priced right, staffing decisions with their margin impact, billing that reconciles. It is strong there, and QuickBooks is at its centre. AspirePro treats finance as one part of running a services business — the service desk, the client's documentation, the lifecycle check-ins, the health score and HR all sit on the same client record as the invoice.
Which one fits
Choose AspirePro if…
You run support as well as delivery, want the client's configuration one click from the ticket, want to know which relationships are drifting, and want HR and recruiting on the same people — with a per-seat price and a trial without a card.
Choose BigTime if…
Your firm is project-and-invoice shaped, QuickBooks is the centre of your world, and a finance-first tool with deep GL integration is the priority over support, documentation or HR.
What each one does
BigTime's side is taken from its own website, checked September 20, 2026. If something has changed, tell us and we'll correct it.
| Capability | AspirePro | BigTime |
|---|---|---|
| CRM & pipeline | ✓Pipelines, deals, sales email, meeting auto-log, outbound call blocks, HubSpot sync | ◐Light pipeline; not positioned as a CRM |
| Quotes & proposals | ✓Catalogue-priced quotes accepted online with a typed signature; one-click conversion to agreement + invoice | ✓Quotes with live margin from first draft to final SOW |
| Projects & tasks | ✓Client projects with phases, tasks and budgets; kanban planners for internal work | ✓Project portfolio management |
| Resource planning | ✓Capacity heatmap, bookings, utilization, approved time off removed automatically | ✓Resourcing with margin impact per staffing decision |
| Time tracking & timesheets | ✓Timers and quick entries on tickets, tasks and projects; weekly timesheet approval before billing | ✓Time and expense tracking with approvals |
| Retainers & agreements | ✓Retainers, fixed fee and T&M with included hours, families (MSA → SOW), rates per client, under-billing detector | ✓Retainer billing |
| Invoicing & accounting sync | ✓Invoices from approved time and agreement fees; QuickBooks Online, Xero and Stripe | ✓Invoicing built around QuickBooks; also Xero |
| Client profitability | ✓Return on time per client and per agreement, in plain language with a give-or-take range | ✓Project margins and utilization reporting |
| Service desk (tickets, SLAs) | ✓Boards, SLAs with pause statuses, email-to-ticket, rules, satisfaction surveys with review gating | –Not offered as a module on its site |
| Client documentation | ✓Pro Cards: typed client record cards you design, linked to tickets, fleet view across clients | –Not offered as a module on its site |
| Client lifecycle & health | ✓Lifecycle check-ins with attestation; client health score from six signals with drop notifications | –Not offered as a module on its site |
| HR & recruiting | ✓People directory, time off with accruals, reviews and 1:1s, recruiting (ATS) | ◐PTO tracking; no HR module |
| Client portal | ✓Default-deny client portal: each ability switched on per contact, for the boards and companies you allow | ◐Client portal for invoices and payments |
| AI assistant & MCP | ✓Prox assistant on every page and an MCP server with 350+ tools, acting under each person's permissions | ◐BigTime AI features |
| Data isolation | ✓An isolated database per organization on every plan | ?Not described on its site |
What you get here that you don't there
A service desk in the same product
Boards with SLAs, email-to-ticket, rules and surveys — with the time logged on tickets flowing to the same timesheet and invoice as project time.
Documentation, lifecycle and health
Pro Cards keep the facts about a client's setup; lifecycle schedules the check-ins; client health scores the account. BigTime measures the project.
Per seat, every module a switch
$7.99 or $14.99 per seat per month, trial without a card, and a module you don't need is simply off.
What each one costs
AspirePro
$7.99 per seat per month on Starter (projects, planners, tickets) and $14.99 on Professional (the full platform); two months free on annual billing. Client-portal users are free, every module is a switch, and the trial needs no card.
BigTime
BigTime Essentials starts at $20 per user per month; Advanced, Premier and Enterprise tiers are priced above it, with additional modules available (checked September 20, 2026).
Frequently asked questions
Is AspirePro a BigTime alternative?
Does AspirePro sync with QuickBooks?
Which is cheaper?
Where the BigTime facts come from
Bring your whole services business together
Stop stitching together five tools. Run sales, delivery, support, and billing from one organization — with an AI assistant on every page.